Shipping policy
Shipping Policy
We aim to get your order to you as quickly and efficiently as possible. All orders are shipped from our UK base using reliable tracked couriers booked through Parcel2Go.
Processing Times
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Please allow up to 2 working days for dispatch while we prepare and arrange your shipment.
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Orders placed over weekends or bank holidays will be processed the next working day. (Monday-Friday Only)
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You’ll receive an email with tracking details once your order has been shipped.
Delivery Options & Rates
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Free UK Delivery — on all orders over £50
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Standard UK Delivery — £5.99 for orders under £50**
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Estimated delivery time: 3–5 working days (including dispatch and transit time)
We always use the fastest available courier option via Parcel2Go to ensure your order arrives as soon as possible.
Order Tracking
All orders are sent using a tracked delivery service.
Tracking information will be emailed once your parcel has been dispatched.
Delivery Issues
If your order hasn’t arrived within 7 working days of dispatch, please contact us so we can investigate with the courier.
Shipping Restrictions
We currently ship within the UK only and are unable to deliver to PO Boxes or BFPO addresses.