Terms of service

TERMS OF SERVICE

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OVERVIEW

Welcome to 105 SUPPS UK Ltd (“105 SUPPS UK”, “we”, “us”, or “our”).
We operate this website and online store, including all information, tools, features, and services available to you, the user (the “Services”). Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

By visiting or purchasing from our store, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, policies and conditions referenced herein and/or available by hyperlink.
If you do not agree to all the terms and conditions of this agreement, you may not access or use our Services.

Please read these Terms carefully before using our website.

1. ACCESS AND ACCOUNTS

By agreeing to these Terms, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction).
You agree to provide accurate, complete, and up-to-date information when creating an account or making a purchase.
You are responsible for maintaining the confidentiality of your account details and for all activity occurring under your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

2. OUR PRODUCTS

We make every effort to display products and descriptions accurately. However, colours, packaging and appearance may vary slightly due to device display or supplier changes.
All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to limit sales of products to any person, geographic region, or jurisdiction on a case-by-case basis.

3. ORDERS AND CONTRACT FORMATION

When you place an order with us, you are making an offer to purchase. We will confirm receipt of your order by email.
Your order is only accepted once we send an email confirming dispatch — at which point a contract is formed under these Terms.

We reserve the right to cancel or refuse any order for any reason, including stock availability, suspected fraud, or pricing errors.
If we cancel an order after payment has been taken, we will refund you in full.
For information about returns, please refer to our Refund Policy [LINK].

All products are sold for personal use only and not for resale.

4. PRICES, PAYMENTS AND BILLING

All prices are shown in Pounds Sterling (GBP) and include UK VAT where applicable, unless stated otherwise.
Delivery charges (if any) are displayed at checkout.

Prices are subject to change at any time without notice.
We accept payment via the secure methods offered at checkout. By submitting payment information, you confirm you are authorised to use that payment method.

If your payment fails or is later reversed, we may suspend or cancel your order.

5. SHIPPING AND DELIVERY

We offer UK delivery via approved courier partners.
Delivery timeframes displayed on our website are estimates only and not guaranteed.
Once goods have been handed to the carrier, risk of loss passes to you.
We are not liable for delays outside our control, including courier or customs delays.

For more information, see our Shipping Policy [LINK].

6. INTELLECTUAL PROPERTY

All content on our website — including trademarks, logos, product names, images, graphics, text, and layout — is owned by or licensed to 105 SUPPS UK Ltd and protected under UK and international intellectual-property laws.
You may not copy, distribute, modify, reproduce, or exploit any content without our prior written consent.

“105 SUPPS UK” and related marks are our registered or unregistered trademarks.
Unauthorised use may result in legal action.

7. THIRD-PARTY SERVICES AND LINKS

Our Services may include links or integrations with third-party websites or tools (such as Shopify or courier tracking).
We are not responsible for the content, security, or privacy practices of those third parties.
Use of such tools or websites is at your own risk and subject to their respective terms and privacy policies.

8. PRIVACY POLICY

Your submission of personal information through our store is governed by our Privacy Policy [LINK].
Because our store is powered by Shopify, your data is also processed under Shopify’s Privacy Policy available at https://www.shopify.com/legal/privacy.

9. FEEDBACK AND REVIEWS

By submitting reviews, comments or suggestions (“Feedback”), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, publish and distribute such Feedback for any lawful purpose.
You are solely responsible for the accuracy and legality of your Feedback. We may remove or edit any content that violates these Terms or is otherwise inappropriate.

10. ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability or shipping.
We reserve the right to correct any errors and to change or update information without prior notice, including after you have placed an order.

11. PROHIBITED USES

You may not use our site or Services:

  • For any unlawful purpose;

  • To infringe upon our or others’ intellectual-property rights;

  • To upload or transmit malware or harmful code;

  • To harass, abuse, or defame others;

  • To collect personal data of others;

  • To interfere with the security or performance of the website.

Violation of these Terms may result in suspension or termination of your access.

12. TERMINATION

We may suspend or terminate your use of the Services at any time without notice if we reasonably believe you have breached these Terms.
All obligations and rights that should survive termination (such as intellectual-property rights, warranties, and indemnities) will continue to apply.

13. DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available” without any warranties, express or implied, except those that cannot be excluded by UK law.
We do not guarantee that our Services will be uninterrupted, error-free, or secure.

Nothing in these Terms affects your statutory rights as a consumer under UK law.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, 105 SUPPS UK Ltd shall not be liable for any indirect, incidental, special, or consequential loss, including loss of profit, revenue, or data, arising from your use of the Services or products.
Our total liability to you for any loss or damage shall not exceed the total amount paid by you for the relevant order.

15. INDEMNIFICATION

You agree to indemnify and hold harmless 105 SUPPS UK Ltd, its directors, employees and affiliates from any claims or demands arising out of your breach of these Terms or your misuse of our Services.

16. SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. ENTIRE AGREEMENT

These Terms, together with any policies posted on our website, constitute the entire agreement between you and 105 SUPPS UK Ltd regarding your use of our Services and supersede all prior agreements or communications.

18. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. CHANGES TO THESE TERMS

We may update these Terms from time to time.
The latest version will always be available on this page.
Material changes will be communicated where required by law.
Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

20. CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
Email: 105suppsuk@gmail.com
Business Name: 105 SUPPS UK Ltd
Company Number: 15189875